Fax : 512.346.9601
11651 Jollyville Road, Suite 100
Austin, TX 78759
Our office is here to serve your entire family with an integrative approach that combines the science of traditional medicine with the wisdom of natural holistic approaches, body- and mind-healing nutrition and healthy lifestyle choices
Our phone lines are open and appointments available: Monday through Thursday, 8:30am to 5 pm and Friday, 8:30am to noon.
We’re always ready to help with scheduling, insurance or anything else you may need. We will take extra care to listen to your concerns, answer all your questions and thoroughly explain your condition and treatment options. To schedule an appointment, please call us at 512.346.6086 or use our online Request an Appointment form.
If at any time you are unable to keep an appointment, please notify us in advance. We will be glad to reschedule your appointment at a more favorable time. We greatly appreciate your time and consideration and look forward to seeing you
Dr Johnson accepts most insurance plans, but not all. Please call us to verify whether or not we are participating with a particular insurance company.
REMEMBER TO ALWAYS BRING YOUR CURRENT INSURANCE CARD WITH YOU TO EACH OFFICE VISIT.
He also has many patients who are self-pay patients without insurance coverage or who are on an insurance plan with which he is not contracted. If you have questions, please call our office at 512.346.6086 and we will be glad to help you. Our insurance reimbursement rate is dictated by the contracts we have signed with each insurance company and we are bound by these rates. However, per "Texas prompt pay law," Dr. Johnson is allowed to offer a discounted fee to those patients who are not using insurance and who pay in full at the time of their visit, so please ask about this option.
New Patient Check-In Information:
We welcome all new patients to our practice and typically see several a day. To schedule an appointment, please call us at 512.346.6086 or use our online Request an Appointment form. We will make appointments and confirm requests for new patient appointments by phone call, at which time we will create an account in our computer system with your name, address, phone number, e-mail, date of birth and insurance information (if you have insurance).
On the day of your first visit, we ask that you come to our office 20 to 30 minutes in advance to complete our In-Office Check- In registration on our Electronic PHREESIA Pad. This is where you will enter your personal information and medical health history onto an interactive electronic pad which will then load into our computer system into your patient chart. No writing with pen and paper is ever needed. At this time, there is no information to enter online information prior to your visit, it’s all done in-office at the time of your first visit.
REMEMBER TO BRING YOUR CURRENT INSURANCE CARD AND DRIVER’S LICENSE OR PHOTO ID WITH YOU TO THE NEW PATIENT OFFICE VISIT.
Following your initial visit, you should receive an e-mail notification of how to register and sign up with our office WebView account. As an established patient with Dr. Johnson, you will have an online WebView account with a secure password-protected patient portal to access your medical record and communicate by protected/recorded e-mail with our office.
Once your account is set up, you can conveniently access WebView by clicking on the Patient Login button on our website.
WebView is a secure password-protected program that allows you as our patient to access to your medical record anytime, anywhere as long as you have Internet access. You should have received an e-mail notification from our office with instructions on how to join WebView. If not, please contact our office at 512.346.6086, to set up your account.. When setting up the account online, you will have to agree to the terms and conditions to proceed to your patient portal. Then create your personal user password. Once your account is set up, you can conveniently access WebView by clicking on the Patient Login button on our website.
- Protected/ recorded email to our office
- Labs & test results emailed to you
- Access your labs, medication list, hospital reports & immunization record
- WebView empowers patients & improves doctor patient communication
There is no fee to cancel most appointments; we simply ask that you notify us in advance so that we can reschedule your appointment at a more favorable time.
However, for annual physical appointments and minor surgical/dermatological appointments, we do require a minimum of 24 hours' notice for cancellation. We hold a 30-minute time slot for these appointments at predesignated times of the day and have many patients needing these times. There will be a $25 charge when the courtesy of the above 24-hour notice to cancel is not provided for these specific types of appointments.
Billing and Financial Responsibility:
Please call our office if you have any questions regarding an invoice; we will be happy to assist you.
Order Supplements :
Your health could not be in better hands than with Neal D. Johnson, MD. Call us today at 512.346.6086 to make an appointment or use our online Request an Appointment form. Visit us if you are a resident of Pflugerville, Round Rock, Cedar Park, Wells Branch or Austin.